My PS Vita debacle


I ordered my PS Vita through Amazon on Tuesday, March 25, along with a case and a 32GB memory card.

My Vita and its case arrived on Thursday, March 27, but the memory card did not arrive until the following Monday, March 31.

The Vita broke on Wednesday, April 2.  I immediately contacted Sony customer service and ended up speaking with 3 different people before it was confirmed that the Vita needed to be sent in for repairs.

It is currently April 8.  The box that Sony sent me, which contains the box I’m sending back, is on a FedEx truck, somewhere.  At this point, the soonest I can send my Vita back is tomorrow, April 9 – assuming the box is delivered either later today, after I’ve left the office (20 minutes from now), or tomorrow (at some point).

My last day in the office, before I leave for vacation, is next Thursday, April 17.  It is highly unlikely that the Vita – which will either be my old unit, all fixed up, or a different, refurbished unit – will arrive before then, and considering my experience so far it’s entirely possible that it wouldn’t arrive until after I return from vacation, which is April 28.

And now, per this Gamespot article, the PS Vita Slim comes out on May 6, which is kinda what I wanted all along.

Look, it’s nobody’s fault – things break, my original purchase was a totally random impulse buy, and my impatience at getting this thing fixed in a timely fashion is compounded by my impending vacation and my desire to have the thing that I paid for working the way it’s supposed to.

The timing just SUCKS.

What also sucks is the ratio of days I’ve had the Vita in my possession (13) to the days I’ve had it actually working (2).

At this point, there’s a part of me that kinda wants to tell Sony – look, keep my Vita, I’ll go buy a Slim and you can give me the equivalent value in PSN credit.

Either that, or let me just set $200 on fire, and then I’ll at least keep warm for a little while.


Author: Jeremy Voss

Musician, wanna-be writer, suburban husband and father. I'll occasionally tweet from @couchshouts. You can find me on XBL, PSN and Steam as JervoNYC.

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